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🚦 StarRyd Scooter Rental – Rental Policy

1. Scooter & Moped Use Regulations (Houston, TX)

By renting a vehicle from StarRyd Scooter Rental, you agree to operate it in accordance with Houston city laws and Texas state transportation code, including:

  • 🚴‍♂️ Ride only on roads, bike lanes, and shared-use paths.

    • Riding on sidewalks in downtown Houston is prohibited.

  • 🛑 Obey all traffic signals and stop signs.

  • 👤 Minimum age to ride is 15 years old.

    • Riders under 18 must be accompanied by a parent or legal guardian.

  • 🪖 Helmets are strongly recommended for all and required for anyone under 18.

  • 🛵 Scooters are single-rider only.
    Mopeds are 2-seater and allow one passenger.

  • 🚷 No riding under the influence of alcohol or drugs.

  • 🅿️ Park responsibly — don’t block sidewalks, doorways, or driveways.

Violation of any rule may result in termination of your ride without refund.

2. Payment & Charges

  • All rides are paid in advance through our app or in-store.

  • Rental time begins once the scooter or moped is unlocked or handed off.

  • Riders are responsible for any damage, loss, or theft during their rental period.

3. Refund & Ride Credit Policy

  • No refunds will be given after payment.

  • If a customer decides not to ride before starting, and notifies staff immediately, they may receive ride credit for future use.

  • If a customer rides for 10 minutes or more, no refund or credit will be issued.

  • Credits are issued at the company's discretion only in valid cases (like malfunction, weather delays).

4. Weather, Safety & Liability

  • StarRyd may pause rentals during unsafe weather (e.g. flooding, storms).

  • Riders assume full responsibility for their safety, passengers, and vehicle condition.

  • StarRyd is not liable for injuries caused by misuse, negligence, or law violations.

5. Customer Agreement

By renting from StarRyd, you confirm that:

  • You are 15 years or older, or riding under a parent/guardian’s supervision.

  • You understand and accept this rental and refund policy.

  • You will follow all laws, safety rules, and treat equipment responsibly.

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